Privacy Policy

Last updated: August 12, 2026

This Privacy Policy explains how ArboristCrew (“ArboristCrew,” “we,” “us,” or “our”) collects, uses, and shares information when you visit arboristcrew.net (the “Site”) or submit a request for a tree care estimate.

Information We Collect

When you request an estimate or contact us — by form, phone, or chat — we may collect:

Your name, phone number, and email address
Your property address, city, or zip code
The type of tree service you’re requesting and any details you provide about the job

We also automatically collect some technical information when you browse the Site, such as your IP address, browser type, device information, and pages visited, typically through standard web server logs and, if enabled, analytics tools.

How We Use Your Information

We use the information you provide to:

Match your request with a tree care contractor serving your area
Contact you about your request by phone, text, or email
Respond to questions and provide customer support
Maintain, improve, and secure the Site
Comply with legal obligations

How We Share Your Information

We share your request details with the independent contractor(s) matched to your job so they can contact you and provide an estimate. We do not sell your personal information to third parties for their own marketing purposes.

We may also share information with service providers who help us operate the Site (such as hosting, form processing, or communications tools), or where required by law, to protect our legal rights, or in connection with a business transfer such as a merger or sale.

Cookies and Similar Technologies

The Site may use cookies and similar technologies to keep the Site functioning properly, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings; disabling them may affect how parts of the Site function. If we add analytics or advertising tools in the future, this Policy will be updated to reflect them.

Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you the right to:

Know what personal information we’ve collected about you and why
Request deletion of your personal information, subject to certain exceptions
Correct inaccurate personal information
Opt out of the “sale” or “sharing” of your personal information (as those terms are defined by California law) — we do not sell personal information for money, and we share request details with contractors solely to fulfill the estimate you requested
Not be discriminated against for exercising any of these rights

To exercise any of these rights, contact us at hello@arboristcrew.net. We may need to verify your identity before completing your request.

Data Retention

We retain the information you submit for as long as needed to fulfill your request, maintain business records, and comply with legal obligations, after which it is deleted or de-identified.

Data Security

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no industry-standard way to respond to these signals, our Site does not currently respond to them differently than it would otherwise.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted to this page, with the “Last updated” date revised accordingly.

Contact Us

Questions about this Privacy Policy or your personal information can be sent to hello@arboristcrew.net or by calling (909) 310-3664.